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Empowering you to make changes and

restore balance to your life

Policies / Fees / Bookings

"Franciska has seen me through huge life stresses, and has guided me to discover and achieve new goals time and again!  I know I can bring new challenges in my life to her, and she will be able to present options for me so we start taking immediate action. 

She helps keep me proactive, which helps me feel like I'm on top of my life and making it better all the time!" 

Leslie, Wellington (2018)

By booking an appointment, you are agreeing to the following policies.


  • Individual sessions are one hour (60 minutes) in duration.

  • Couples sessions are an hour and a half (90 minutes) in duration.

  • Sessions may go over time upon mutual agreement.

  • General sessions will take place via Zoom and it is your responsibility to ensure you have a stable internet connection and fully working camera and microphone (we both need to be able to see as well as hear each other).

  • Antenatal and postnatal therapy sessions may take place in your own home, if deemed suitable following LMC referral.


  • Should you need to cancel or reschedule an appointment, please provide as much notice as possible so that your original time can be reallocated to someone else.

  • If less than 24 hours notice is given for a cancellation or rescheduling, the client will be charged full price for the session.

  • Cancellations with 24-48 hours notice will incur a 50% fee.

  • Exceptions may be made (e.g. in the case of accident or illness) at the discretion of the therapist.

  • Payment for a cancelled session must be made before another session can be booked.

  • Gift certificates are non-refundable and must be redeemed before the expiry date.


  • The cost of sessions will be provided to the client in advance.

  • Payments must be made either: a) in advance; or b) at the end of each session.

  • Payments may be made in cash or via bank transfer.

  • For bank transfer, please pay: BALANCE ME LIMITED 38-9018-0675103-00 and include your name, session date and time as reference.

  • In the event that payment is not made by the end of a session, no further sessions will be booked for that client until payment has been received.

  • GST receipts are provided upon request.

  • Goods and services will not be accepted in lieu of payment.


  • Individual Session (60 mins): $138

  • Couples Session (90 mins): $220

  • Reports: on a case-by-case basis (minimum charge of $65)

Fees are inclusive of GST.

"I first approached Franciska for couple coaching (NLP) in February 2019. At first I was sceptical that anyone would be skilled enough to assist with a particularly complex relationship. Franciska very quickly put me at ease and earned my complete trust.

For several months, I have also had regular individual coaching with Franciska. I have found her to be extremely safe to talk to about absolutely anything. Because of this safety, her intuition, willingness to taylor her approach to my needs, and her expertise; we have been able to address key and underlying issues effectively. The tools and processes used have been interesting, fun, enlightening. I can, without hesitation, recommend Franciska for both couple and individual coaching."

Vivienne Kelly, Auckland (2019)

Book Your Appointment Now

Christchurch / Nation-Wide

Mobile: 021 555 068

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